Hurray for another edition of 'Fuck You Louisiana!'. Today, I dedicate my time to Suddenlink cable internet and phone service. Basically, its the only option for internet and cable TV that doesn't involve a satellite dish. Unfortunately, the service is still pretty ghetto; lots of channels that either don't work or are insanely pixilated, crappy customer service, and prices that (while better than satellite) border on the obscene when you consider how crappy the hook up is. Internet is technically DSL, but speeds are closer to old school dial up; I don't know if its because Louisiana's infrastructure is a byzantine piece of shit, but it still sucks. So in summary, while Suddenlink is the least crappy of all the options in western Louisiana, its still ghetto as all hell.
Fuck You Louisiana!
Sincerely, me
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Hi - My name is Tina and I am with Suddenlink. I'm sorry to hear about the issues you are having with your service. I'd be happy to work with management in your area to help resolve. Please feel free to contact me directly at tina-AT-suddenlink-DOT-com. Thanks!
ReplyDeleteAlready tried. They passed the buck on to the "aging infrastructure and phone lines in the CENLA area". I asked them that if they know the wiring sucks, why do they advertise this awesome incredible service that they know will never make it to the consumer?
ReplyDeleteI was told "we can't afford to create special advertising for different locations due to equipment shortcomings. Its not as simple as you're making it out to be".
At which point I began wishing I still had a phone that could be slammed. Yes, it freaking is that simple.
If you advertise a service, and I decide to pay for the service, then you damn well need to provide the service. The only reason I'm still using suddenlink is because its the ONLY OPTION in this rotting shithole of a state.